Crickex BD Privacy Policy – Your data is completely safe with us

This Privacy Policy applies to all users of the crickex bd platform — website and mobile app. By registering or using our services, you agree to this policy.

We believe every individual has the right to privacy. crickex bd respects that right and applies the highest international standards in data protection technology and policy. This policy was last updated on January 1, 2026.

Crickex bd collects only the data strictly necessary to provide its services — nothing more.

Crickex bd collects information in the following ways:

• Directly from you: During registration, profile updates, KYC document submission, and support interactions.
• Automatically: Cookies, log files, and session data are collected automatically while you use the platform.
• From Payment Providers: Transaction confirmation details from bKash, Nagad, or bank.
• From KYC Partners: Verified information from approved third parties for identity verification purposes.

Crickex bd uses your data solely for the purposes listed below. We never use your information beyond what you have consented to.

Crickex bd does not sell your data. Only the minimum necessary information is shared, and only in the limited circumstances outlined below:

• Payment Provider: bKash, Nagad, Rocket – used solely to process transactions.
• KYC Provider: Approved and certified providers for identity verification.
• IT Infrastructure: Secure cloud server operators (bound by NDA).
• Law Enforcement: Mandatory disclosure under court order or legal requirement.
• Licensing Authority: To the regulatory authority for maintaining the gaming licence.

All parties listed above are bound by confidentiality agreements with crickex bd and may not use your data for their own purposes.

Crickex bd uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

You can disable cookies through your browser settings, though doing so may affect certain features. You can also manage your cookie preferences via the cookie banner below.

Crickex bd retains your data only for as long as necessary. No data is kept beyond what is required by law.

• Account Information: For the duration of account activity and 5 years after closure (for legal purposes).
• Transaction Data: 5 years from the date of completion (as required under financial regulatory law).
• KYC Documents: 5 years post-verification (AML/CFT regulations).
• Log Files: 90 days (for security investigation purposes).
• Support Contact: 2 years after resolution.

Upon an account deletion request, all data beyond legal retention requirements will be permanently deleted within 30 days.

Crickex bd respects your data rights. You may exercise the following rights at any time:

Crickex bd strictly refrains from providing services to anyone under 18. We never knowingly collect personal information from minors.

Age verification is carried out at registration. If we discover that a minor has created an account, it will be immediately closed and all associated data permanently deleted.

Crickex bd uses industry-leading technology and practices to protect your data:

• 256-bit SSL/TLS Encryption: For all data transfers.
• AES-256 Database Encryption: To protect stored data.
• Multi-Factor Authentication (MFA): For account access.
• AI-Powered Fraud Detection: Real-time fraud detection.
• DDoS Protection: To protect against server attacks.
• Regular Penetration Testing: Third-party security audits every 3 months.
• Staff Training: All staff receive regular data protection training.

In the event of a data breach, crickex bd will notify the relevant authorities and affected users within 72 hours, in accordance with GDPR standards.

Crickex bd may update this Privacy Policy from time to time. For significant changes, you will be notified at least 7 days in advance via email or in-app notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, requests, or complaints, please get in touch with crickex bd:

Requests to delete or correct your data will be processed within 30 days following identity verification.