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Responsible Gaming

Responsible Gambling – Every Crickex BD Member's Right & Protection

Betting is for entertainment – not a livelihood. crickex bd believes every member's mental and financial well-being is the top priority. Learn how to set limits, where to get help, and how crickex bd keeps you safe.

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Emergency Support: If you feel that betting is causing problems in your life, reach out to crickex bd Support right away. We're available 24/7 to help you in Bangla.
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Responsible Gaming Scorecard
Active self-exclusion members 12,483
Deposit Limit User 87,650+
Support Sessions (per month) 3,200+
Age verification (at registration) 100%
Average support team response time < 2 মিনিট
18+
Adults only
24/7
Bangla Support
6
Protection Tools
1 Lakh+
Active limit users
Our philosophy

Betting should be fun, not a burden

At crickex bd, we believe responsible gambling is more than following rules – it's a culture. Millions of cricket fans across Bangladesh visit our platform every day. Each one is part of our family. Their joy is our joy; their struggles are our responsibility.

Online betting is naturally thrilling. But when that thrill goes beyond your control, the fun quickly becomes a problem. crickex bd aims to set a new standard in the betting industry — one where responsible gaming comes first, even before the bottom line.

Our responsible gambling programme rests on three pillars – prevention, protection, and support. We want every member to know their financial limits, stick to them, and feel comfortable seeking help whenever they need it.

Most importantly – losses are a normal part of betting. crickex bd will never encourage you to place more bets to "win back" what you've lost. That temptation is the most dangerous trap, and we are firmly against it.

Please Note: crickex bd's responsible gambling tools are free to use and can be activated at any time.

Limit simulator
Monthly Income (BDT)
Monthly entertainment budget (%)

This is an advisory estimate only. Experts recommend keeping your entertainment budget to no more than 5% of your income.

Quick Help
Frequently Asked Questions (FAQ)
Live chat support
Available in Bangla 24/7
support@crickexbd.ws
24-hour response
Protection Tools

Crickex bd's 6 Responsible Gambling Tools

These tools are available in your account settings and can be activated for free at any time.

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Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.
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Wager Limit
Cap the total amount you can wager within a set period. This helps prevent overbetting during moments of high excitement.
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Cooling-off period
Temporarily close your account for anywhere between 24 hours and 30 days. During this period, you won't be able to log in. Take a break, clear your head.
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Self-Exclusion
Exclude yourself from crickex bd entirely for 6 months to 5 years. This decision is final and cannot be reversed before the period ends.
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Reality Check
Get automatic reminders every 30 minutes, 1 hour, or 2 hours. Check how long you've been playing and the total value of your transactions.
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Betting history report
Download a detailed betting history for any time period. See exactly how much you've deposited, won, or lost – all in one clear view.
How to Activate

Steps to activate the tools

Step 1
Log in to your account
Log in to the crickex bd website or app using your mobile number and password.
Step 2
Open Profile Settings
Click your name icon in the top right corner and go to "Account Settings" > "Responsible Gaming".
Step 3
Choose your preferred tool
Deposit limits, wagering limits, reality checks, or self-exclusion – choose whichever works for you.
Step 4
Set your amount and duration
Set the limit amount and time period. Choose a duration for cooling-off or self-exclusion.
Step 5
Confirm
After OTP verification, the tool activates instantly. You will receive a confirmation message by email.

Tips: Reducing a limit takes effect immediately, while increasing one requires a 7-day "cooling period". This is by design — to prevent impulsive decisions made in the heat of the moment.

Self-assessment quiz

Is your gambling still in safe territory?

Answer the questions below honestly. This is not a diagnostic tool — just a simple way to check in with yourself.

1.
Do you chase losses by placing more bets?
2.
Do you hide how much time or money you spend on betting?
3.
Do you feel restless or irritable when you're not betting?
4.
Have you ever bet with money meant for essential expenses?
5.
Has betting caused problems in your relationships with family or friends?
Warning Signs

Signs of problem gambling

If you notice any of these signs, reach out to crickex bd's support team right away.

Chasing losses
Thinking "just a little more and I'll win it back" after every loss is the most dangerous warning sign.
Spending beyond your plan
You set a limit of ৳500 each time, but end up spending ৳5,000 before you know it.
Neglecting family and work
Skipping time with family or losing focus at work because of watching matches or placing bets.
Betting with borrowed money
Borrowing money from friends, family, or mobile banking to fund your bets is a serious warning sign.
Hiding Your Betting
Developing a habit of hiding your betting activity from family or those close to you.
Emotional distress
Anger, anxiety, or depression after a loss — and excessive excitement after a win — can both affect your everyday life.
Healthy Betting Habits

How responsible members play

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Set your budget first
Set a spending limit before you start playing, and stick to it.
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Accept your losses
If you lose, accept it and stop. Never tell yourself "just one more."
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Play with your own money
Only bet with money you can afford to lose without it causing hardship.
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Take a break
Take breaks after long sessions. Set reality check reminders.
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Let your family know
Bet, but don't hide it from your family — transparency is a sign of healthy habits.
crickex bd's Promise

We're here for you

Responsible gambling is not just a page on crickex bd – it is the core of our business philosophy. We believe a happy, healthy member is the best long-term member.

Our responsible gaming team monitors member behaviour daily. If someone is betting excessively, we reach out proactively — for their wellbeing, not our profit.

crickex bd Responsible Gaming Commitment
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Age verification: We verify age at every registration and will not provide services to anyone under 18.
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Free tools: All responsible gaming tools will always be free and readily accessible.
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24/7 Support: We provide Bangla-language support around the clock — especially during moments of crisis.
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Active monitoring: We will proactively alert members if excessive betting behaviour is detected.
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Self-exclusion compliance: We will not send any marketing messages to self-excluded members or attempt to entice them back.
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Educational Information: We will regularly share awareness content on responsible betting.
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Transparent Odds: We will clearly display the house edge for every betting market.
Frequently Asked Questions

Questions about responsible gambling

No. Self-exclusion only suspends your access to gameplay — your wallet balance remains safe. Withdrawals can be made once the self-exclusion period ends, or in special circumstances through Support.

Yes, you cannot participate in any promotions or bonuses during a cooling-off period or self-exclusion. That said, crickex bd believes your mental well-being matters far more than any bonus.

At crickex bd, only the account holder can set limits. However, if a family member is concerned and the account holder gives consent, our support team can assist.

No. A self-exclusion decision cannot be reversed before the set period ends. This is intentional — making sound decisions in an emotional moment is difficult. You will have the opportunity to reassess once the period is over.

Yes. crickex bd's AI system monitors unusual betting behaviour — such as heavy wagering after losses, extended continuous play, or sudden large deposits. In such cases, our team reaches out directly.
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Play Responsibly – crickex bd Is Here for You

Enjoy betting on crickex bd – but always within your limits. Join a family of 5 million members today, safely and responsibly.

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🔞 18+ only. Online betting carries a risk of addiction. Please gamble responsibly.

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