Legal Documents

Crickex BD Terms & Conditions – Complete User Guidelines

Please read these Terms & Conditions carefully before using the crickex bd platform. All rules regarding accounts, betting, payments, bonuses, and privacy are outlined here in plain English.

Last Updated: 1 January 2026 Reading time: approximately 10 minutes Language: English Version 3.2
Important Notice

By creating an account on crickex bd, you confirm that you have read and agreed to these Terms & Conditions.

Age: Must be 18 or above
One account per person
Register with Accurate Information
Bonus wagering requirements must be met
Key Points

Key Sections of the Terms & Conditions

A brief overview of everything covered in the crickex bd Terms & Conditions.

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Account & Registration
All rules regarding age restrictions, accurate information, prohibition of multiple accounts, password security, and account verification are outlined here.
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Betting Rules
How to place bets, match cancellation policy, Live Betting terms, and result determination — the complete betting policy of crickex bd.
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Deposits & Withdrawals
Payment methods, minimum and maximum limits, processing times, KYC verification, and all terms related to transactions.
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Bonuses & Promotions
Clear guidelines on wagering requirements, bonus validity periods, eligibility conditions, and circumstances under which a bonus may be forfeited.
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Responsible Gaming
crickex bd's commitment and tools for deposit limits, self-exclusion, cooling-off periods, and problem gambling prevention.
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Dispute Resolution
The process for submitting complaints, investigation timelines, appeal procedures, and rules for reaching a final decision.
1

Definitions & Introduction

These Terms & Conditions ("Terms") constitute a legal agreement between the crickex bd platform and its users. By using the crickex bd website, mobile app, or any of its services, you agree to be bound by these Terms.

Terminology Funds
"Platform"The crickex bd website and mobile app, collectively
"Member"Registered users of crickex bd
"Bet"Any bet or wager placed on the platform
"Wallet"Balance deposited into the Member's account
"Bonus"Rewards or bonus credits awarded by crickex bd
"KYC"Identity Verification Process (Know Your Customer)

These Terms & Conditions were last updated on 1 January 2026. This version supersedes all previous versions.

2

Eligibility & Age Requirements

To use crickex bd's services, you must meet the following eligibility requirements:

  • Age: You must be at least 18 years of age. Minors are not permitted to use crickex bd under any circumstances.
  • Mental Capacity: Participation must be entirely voluntary and in full mental capacity.
  • Own Funds: Only your own funds may be used. Betting with borrowed money is strictly prohibited.
  • Legal Status: It is the member's responsibility to ensure that online betting is legal in their jurisdiction.

Warning: Opening an account under a minor's identity is a serious violation. The account will be permanently closed and all balances may be forfeited.

3

Account Registration & Management

To successfully register on crickex bd, you must provide accurate and complete information. Opening an account with false or fabricated details is a violation of these Terms & Conditions.

Core Account Rules
1️⃣
One Account Policy
Each individual may hold only one crickex bd account. Creating multiple accounts using the same device, IP address, or identity is strictly prohibited.
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Password Security
You are responsible for keeping your password confidential. Sharing your password with anyone is strictly prohibited. If an account is shared, both parties will be held accountable.
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KYC Verification
For large withdrawals, identity verification using a national ID or passport is required. This is for your own protection.
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Update Information
If your mobile number or email address changes, please notify crickex bd support. crickex bd is not responsible for transaction issues caused by outdated contact information.
4

Betting Rules

Please keep the following rules in mind when placing bets on crickex bd. These rules apply across all betting markets.

Bet Confirmation: Once a bet is confirmed, it generally cannot be changed or cancelled. Please review all details carefully before placing your order.

Match Cancellation Policy: If an event is completely cancelled or postponed, all bets on that event will be voided and stakes returned. However, special rules may apply if a match is abandoned partway through.

Live Betting: Odds update in real time in crickex bd's Live Betting section. If your internet connection is slow, please verify the odds again before placing a bet. The odds displayed at the moment your bet is placed are the ones that apply.

Tip: Use crickex bd's betting calculator. Working out potential wins and losses in advance makes it easier to bet wisely.

Maximum Win Limit: crickex bd sets maximum win limits for each betting category. These limits are displayed on the betting page. Special limits apply for high rollers.

5

Deposit & Withdrawal Policy

Crickex bd supports the most popular payment methods in Bangladesh. All transactions are secure and encrypted.

Deposit Terms: The minimum deposit amount is ৳500. Deposits must be made from a payment account registered in your name. Deposits from a third party's account may result in withdrawal restrictions.

Withdrawal Terms: Withdrawals can only be made to the same payment method used for the deposit. If multiple methods were used, the withdrawal will be processed to the method used first.

  • KYC verification must be completed before withdrawals exceeding ৳10,000 per month
  • First withdrawal must be made via the same method used for the deposit
  • Wagering requirements must be fulfilled before withdrawing bonus winnings
  • Withdrawals may be temporarily suspended if a transaction is under investigation

Important: crickex bd will never call you to ask for your bKash PIN or OTP. If anyone requests this information, hang up immediately and contact our support team.

6

Bonus & Promotion Terms

Crickex bd offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the bonus page.

Welcome Bonus: A welcome bonus is automatically credited after your first deposit. To withdraw it, you must meet the specified wagering requirements.

Wagering Requirement: You must wager 10–30x the bonus amount (varies by bonus). Not all games contribute equally toward meeting the wagering requirement. Slots generally contribute 100%, while Live Casino games contribute 20–50%.

  • Bonus validity is generally 7–30 days (varies by bonus)
  • Any unused bonus will be automatically cancelled upon expiry
  • Each member may participate in the same promotion only once
  • Maximum withdrawal limits may apply to winnings derived from bonuses
  • Crickex bd reserves the right to modify or cancel its bonus program at any time

Tip: Read the terms carefully before claiming any bonus. crickex bd always publishes bonus terms in clear, plain English.

7

Responsible Gaming

Crickex bd believes betting should be a source of entertainment, not a means of income. We encourage all members to play responsibly.

The following tools are available to you on the crickex bd platform:

  • Deposit limits: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Setting a maximum bet limit for a specified period
  • Cooling-Off Period: Temporary account suspension for a specified period
  • Self-Exclusion: Long-Term Self-Exclusion from the Platform
  • Reality Check: Regularly review your playing time and spending

If you feel that betting is having a negative impact on your life, please contact our Responsible Gaming View the page.

8

Prohibited Activities

The following activities are strictly prohibited on the crickex bd platform. Any violation of these rules will result in permanent account closure.

  • Creating or operating an account under someone else's identity
  • Abusing bonuses by using multiple accounts (bonus abuse)
  • Match fixing or gaining an unfair advantage through the use of insider information
  • Attempting to hack, crack, or breach the platform's security
  • Placing bets using bots or automated software
  • Money laundering or use of illegal funds
  • Threatening, harassing, or defrauding other members

Consequences: For any of the above violations, crickex bd reserves the right to suspend the account, forfeit the balance, and take legal action if necessary.

9

Personal Information & Privacy

Crickex bd places the highest priority on protecting your personal information. What data we collect, how we use it, and who we share it with — all of this is detailed in our Privacy Policyfor full details.

Use of Information: Your information is used solely for service delivery, KYC verification, fraud prevention, and legal compliance. Your data is never sold to third parties for marketing purposes.

Crickex bd uses 256-bit SSL encryption to keep all data secure. Our servers undergo regular security audits.

10

Account Closure & Suspension

Crickex bd reserves the right to suspend or permanently close an account under the following circumstances:

  • If evidence of a Terms & Conditions violation is found
  • If fraud or deception is suspected
  • If KYC verification is not completed or false information is provided
  • Account inactive for an extended period (12 months)
  • For legal reasons or as directed by a regulatory authority

To self-close your account: Members may request to close their crickex bd account at any time. Any remaining wallet balance will be refunded following verification.

11

Dispute Resolution

Crickex bd takes all member complaints seriously. The dispute resolution process is as follows:

  1. First Step: Contact our support team via live chat or email. Most issues are resolved within 24 hours.
  2. Formal Complaint: If the matter is not resolved through support, you may file a formal complaint. A response will be provided within 7 business days.
  3. Investigation: crickex bd will investigate the complaint and review all relevant information.
  4. Final Decision: A written decision will be issued once the investigation is complete. The decision of crickex bd is final and binding.

When submitting a complaint, please include the transaction ID, date, and time. Attach a screenshot if available — this helps resolve issues faster.

12

Policy on Changes to Terms

Crickex bd reserves the right to modify these Terms & Conditions at any time. For significant changes, members will be notified via email or in-app notification at least 7 days before the changes take effect.

Continued use of the platform after any changes constitutes your acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

If you object to any of these terms, please stop using the platform and request account closure.

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Terms & Conditions Version History
Version 1.0 (2018) → 2.0 (2021) → 2.5 (2023) → 3.2 (Jan 2026) – Current
Summary

5 Important Rules to Keep in Mind

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18+ Only
crickex bd strictly does not provide services to anyone under 18. Age verification is carried out.
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One Person = One Account
Multiple accounts are strictly prohibited. If detected, all accounts will be closed and balances forfeited.
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Play with your own money
Betting with borrowed money is strictly prohibited. Only play within your own means.
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Read Bonus Terms
Before claiming any bonus, make sure you fully understand the wagering requirements and expiry terms.
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Do Not Share Your PIN
crickex bd will never ask for your bKash PIN or OTP. Anyone who does is a fraudster.
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Understood the Terms? Join Now!

Register with crickex bd, claim your bonus, and join Bangladesh's premier betting platform. Our terms are simple, transparent, and clear.

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